There is no commitment beyond the billing period you paid for, a month or a year. You can cancel your subscription at any time from your customer interface, or by writing to [email protected] from the email address of your account. You will keep the access until the end of the period you paid for, unless your subscription is paused or suspended for non-payment: cancellation then takes effect immediately. Then the subscription will be automatically canceled.

You can book a demo with us here: https://calendly.com/scrap-io/demo-en.

You can have a product tour here: https://www.youtube.com/watch?v=d540jhx3B14.

You can cancel your subscription by clicking the "Cancel Subscription" button at this address: https://scrap.io/app/user/subscriptions, or by writing to [email protected] from the email address of your account. You keep access until the end of the period you paid for, unless your subscription is paused or suspended for non-payment: cancellation then takes effect immediately.

You can exit the trial period and activate your subscription at any time by clicking the "Activate Subscription" button at this address: https://scrap.io/app/user/subscriptions.

To upgrade to a higher plan, you can go here and choose the plan you're interested in: https://scrap.io/app/user/subscriptions?openPlans=1. By moving to a plan with a higher price per billing period, your previous subscription will be refunded pro rata for the unused days if this refund exceeds 5 US dollars or 5 euros, and the new subscription is charged and starts immediately.

Each of our users has different needs. Unfortunately, making a custom plan for each person is impossible. If you want to use one or more specific features of a plan, you have to choose that plan. Unfortunately, it is not possible to choose only one feature of a plan separately from the others.

For a custom extraction request, please fill out this form: https://sebhm.wispform.com/5c76bd47

Yes. Send it to us through the chat at the bottom right of the page: every suggestion is read.

We understand your frustration if one or more cards do not work. In most cases, it is your bank that does not let us take the card. However, we have no power over this, and we cannot offer any other means of payment. We are sorry, but we can't offer you any alternative solution.